Contact Helpline 2-1-1 Counselor

Before completing the form below, please consider dialing Helpline 2-1-1 directly.  You will reach caring, trained counselors who provide supportive counseling, information and referrals to programs within the community.  If you would rather submit the form below, please be as detailed as possible.  A trained counselor will respond within two (2) business days.

Helpline 2-1-1 serves Franklin, Gadsden, Jefferson, Leon, Liberty, Madison, Taylor, and Wakulla Florida counties. If you are calling from or about someone outside this service area you can find information how to contact your regional 2-1-1 at


Dial 2-1-1 or (850) 617-6333
24 hours a day, seven days a week
TTY (850) 921-4020

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Please enter your zip code: 12345

Please enter your phone number with area code and numbers only: 8501234567

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What If You Called a Crisis Hotline, but got a busy signal?

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Now you can search the same referral directories that 2-1-1 Big Bend hotline counselors use when assisting callers.