2-1-1 Big Bend Services Survey

We consistently look for ways to improve our services.  Please take a few moments to share your opinion in the survey below.  All answers and comments are confidential.



Introduction


This question is required
  1. Select the answer that best describes you:
Human service provider
Volunteer/Prospective volunteer
Employee
Need help/counseling
Donor/Potential donor
Just Exploring
Other (specify):


This question is required
  1. How did you access 2-1-1 Big Bend today?
Visited agency website (www.211BigBend.org)
Visited searchable database website (http://211bigbend.bowmansystems.com/)
Called a hotline


If you visited the Agency Website (the website you are on now):


  1. How would you rate the following aspects of your visit to the agency website?

  2. ( Optional )
Very SatisfiedSomewhat SatisfiedSatisfiedDissatisfiedSomewhat DissatisfiedVery Dissatisfied
Design
Ease of Use/Navigation
Content
Page Load Time
Overall Rating

  1. What area(s) of the agency website did you like best or find most useful?

  2. ( Optional )

  1. How could we improve the agency website?

  2. ( Optional )


If you visited the Searchable Database Website (http://211bigbend.bowmansystems.com/):


  1. How would you rate the following aspects of your visit to the searchable database website?

  2. ( Optional )
Very SatisfiedSomewhat SatisfiedSatisfiedDissatisfiedSomewhat DissatisfiedVery Dissatisfied
Design
Ease of use/Navigation
Content
Page Load Time

  1. What area(s) of the searchable database website did you like best or find most useful?

  2. ( Optional )

  1. How could we improve the searchable database website?

  2. ( Optional )


If you called a Hotline:


  1. How would you rate the following aspects of your call?  The Counselor:
  2. ( Optional )
Very SatisfiedSomewhat SatisfiedSatisfiedDissatisfiedSomewhat DissatisfiedVery Dissatisfied
Was Friendly
Listened to my concerns(s)
Understood my issues(s)
Provided useful feedback
Overall Rating

  1. What area(s) of the call did you like best or find most useful?
  2. ( Optional )

  1. Where could we improve?
  2. ( Optional )





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What If You Called a Crisis Hotline, but got a busy signal?

Find Help

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Now you can search the same referral directories that 2-1-1 Big Bend hotline counselors use when assisting callers.